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Free White paper · 4 pages · PDF

How ZUUZ Protects Your Sales Data

A practical guide to mailbox access, data retention, encryption, AI use and CRM approval controls.

What’s inside

  • What ZUUZ connects to, what it stores and when it deletes it (60-day default retention)
  • How data is encrypted, who can access it and how sign-in is controlled
  • How CRM updates are approved and traced, and what your security team can verify under NDA

Written for IT, security and procurement reviewers.

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Preview of the How ZUUZ Protects Your Sales Data PDF

About this white paper

ZUUZ is an AI layer on top of your CRM. It works with Salesforce, HubSpot, Zoho, Attio and Pipedrive. You choose which mailboxes and folders are in scope. ZUUZ does not browse messages outside that scope.

Personal, HR, legal and finance threads are filtered before processing. Processed email content is stored encrypted, then deleted when retention ends. Metadata and CRM records contain no email text and remain while you use ZUUZ.

Frequently asked questions

Does ZUUZ access every mailbox in our organization?
No. You select the mailboxes and folders ZUUZ can access. Personal, HR, legal and finance threads are filtered before processing.
How long does ZUUZ retain our email data?
Default retention is 60 days, with shorter options such as 30 days. Encrypted backups expire within 30 days.
Can ZUUZ update our CRM without approval?
No. A rep must approve each proposed change before ZUUZ writes it to your CRM. Every change links to its source conversation.
Where does ZUUZ run its AI processing?
On Google Cloud Vertex AI, inside ZUUZ's own Google Cloud project. Personal, HR, legal and finance threads are filtered out before processing.
Is our data used to train AI models?
No. Your data is never used to train ZUUZ's or anyone else's general-purpose or foundational AI models.
What security evidence can our reviewers request?
You can request the SOC 2 Type I report, penetration test summary and completed security questionnaire under NDA. Enterprise customers can also request a DPA.

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