Does ZUUZ integrate with ConnectWise PSA?

Yes. ZUUZ works with ConnectWise PSA today: it updates your CRM automatically and sends won customers, the company and its contacts, to ConnectWise PSA, with full change history and one-click rollback. It does not read PSA tickets or agreements.

Do we have to replace ConnectWise PSA or our CRM?

No. ConnectWise PSA stays your PSA and your CRM stays your CRM. ZUUZ is the revenue intelligence layer across both. If you do not run a CRM yet, ZUUZ can serve as your AI CRM and still sync won customers to ConnectWise PSA.

How is this different from a native ConnectWise PSA and CRM sync?

A native sync moves records someone already logged. ZUUZ reads the sales inbox, meetings and LinkedIn messages, finds the deal and renewal signals in them, and writes those as records, so the sync has something to move. See the ConnectWise PSA integration guide.

Which CRMs does ZUUZ work with alongside ConnectWise PSA?

Salesforce, HubSpot, Microsoft Dynamics 365, Zoho, Attio and Pipedrive, more than one at a time if you run several. Every update is automatic, with manual entries taking precedence, an audit trail on every action and one-click rollback.

What about Autotask, Datto or other PSAs?

ZUUZ integrates with ConnectWise PSA today. With other PSAs such as Autotask or Datto, ZUUZ writes to your CRM and your PSA keeps running tickets as it does now.

How long does setup take, and what does it cost?

Mappings are set at onboarding and integration typically runs one to two weeks. ZUUZ is priced flat per tier ($99–$649/mo, all six modules included), with a 30-day free trial on your own inbox and no card required. See pricing.

Does ConnectWise have a CRM? Is ConnectWise a CRM?

ConnectWise PSA includes CRM features: company and contact records shared with the service desk, opportunities with sales stages and sales activities. It is a PSA first, and MSPs tend to outgrow its sales tools when a dedicated sales team needs pipeline views. ZUUZ works either way: it keeps ConnectWise PSA current and updates a separate CRM if you run one, or serves as your AI CRM if you do not.

Does ZUUZ work with ConnectWise PSA and Salesforce together?

Yes. For MSPs that run ConnectWise PSA beside Salesforce or another CRM, ZUUZ updates the CRM automatically from sales email, meetings and LinkedIn and sends won customers to ConnectWise PSA, so the two stay in agreement without retyping. See the Salesforce integration.

Can I integrate HubSpot with ConnectWise PSA using ZUUZ?

For MSPs that run HubSpot beside ConnectWise PSA, ZUUZ updates HubSpot automatically from sales email, meetings and LinkedIn and sends won customers to ConnectWise PSA, so the two stay in agreement without retyping. See the HubSpot integration.

ZUUZ works with ConnectWise PSA.

ConnectWise PSA runs the service desk, agreements and billing. It cannot read the sales email where MSP deals and renewals actually move. ZUUZ reads those conversations in the sales inbox, meetings and LinkedIn, updates your CRM automatically, and sends won customers to ConnectWise PSA, so the CRM and the PSA match without retyping. Nothing is replaced and nothing is migrated. No CRM yet? ZUUZ can serve as your AI CRM and still sync won customers to ConnectWise PSA. ZUUZ does not read PSA tickets or agreements. Built for MSPs and the IT vendors, distributors and resellers they work with.

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Won customers sync to the PSA
One-click rollback
Manual entries win

app.zuuz.ai

Recent updates

Auto-updated

Harbor DentalStage · Proposal → Contract

Written

TidewaterContact added · Omar (procurement)

Written

NorthwindClose date · Mar 15 → Apr 12

Written

Harbor Dental · Won

Synced

CRMConnectWise PSA

StageProposal → Won

CompanyCreated in PSA

Contacts2 synced

Manual editsKept · never overwritten

AuditWho · what · when · why, on every write

EditView change

Manual edits kept→ Sent to PSA

What reaches your stack

From the conversation to your CRM and ConnectWise PSA

Won customers
sent to ConnectWise PSA as a company with its contacts when a deal is won.
CRM deal updates
stage, close date and next step moved from what the client actually said.
Tasks for next steps
extracted from commitments made in email and meetings.
Risk flags
raised when a thread goes quiet, a stakeholder changes, or an objection lands.
Renewal signals
surfaced from client conversations, not only from the PSA agreement date.

How the integration works

Connect, read, write

Step 01
Connect and map
Connect your mailboxes (Gmail, Outlook, Exchange), your CRM if you run one, and ConnectWise PSA. Mappings are set at onboarding; integration typically runs one to two weeks.
GmailOutlookExchange
Step 02
Read and decide
ZUUZ reads each email, meeting and LinkedIn conversation for deal and renewal signals. It does not read PSA tickets or agreements.
Sales conversations only
Step 03
Write and log
ZUUZ updates your CRM itself and sends won customers to ConnectWise PSA. Every write carries an audit trail back to the conversation it came from, with one-click rollback.
What changedRationaleSource

$120K

Customer result

RA Technologies ran HubSpot for two years before they connected ZUUZ. Within 72 hours, ZUUZ surfaced $120K in pipeline on top of the same HubSpot instance, with the same team (identified pipeline, not closed revenue).

Why it matters

Better inputs keep the CRM and PSA in agreement

ConnectWise PSA stays your PSA nothing to migrate, nothing to rebuild.

Pipeline and renewal reports get more accurate because the records behind them hold what clients said in email, not only what someone typed.
ZUUZ updates your CRM and ConnectWise PSA automatically, and every change carries an audit trail back to the source conversation and can be rolled back in one click.
Flat pricing ($99–$649/mo, all six modules) and a 30-day trial on your own inbox, no card required. See plans.

Works with your crm and psa

One signal layer, whichever CRM you run

ZUUZ works with ConnectWise PSA and writes into Salesforce, HubSpot, Microsoft Dynamics 365, Zoho, Attio, or Pipedrive, across more than one CRM at once, with bi-directional CRM sync, an audit trail on every write, and one-click rollback.